Senior User Experience Researcher

Point Digital Finance, Inc. · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 25000000 - 40000000
Point Digital Finance, Inc. is seeking a Senior User Experience Researcher to join our dynamic team in Bali. As a Senior UX Researcher, you will play a crucial role in understanding user needs and behaviors to drive the development of innovative and user-friendly financial products. This is an exciting opportunity to work in a fast-paced environment and contribute to the growth of a leading fintech company.

📋 Tanggung Jawab Pekerjaan

Conduct user research to gather insights and inform product design decisions.,Design and execute user research studies, including interviews, surveys, and usability tests.,Analyze and synthesize research findings to identify key insights and trends.,Collaborate with cross-functional teams to translate research insights into actionable design recommendations.,Create and maintain user personas, journey maps, and other research artifacts.,Stay up-to-date with industry trends and best practices in UX research.,Mentor and guide junior researchers to ensure the quality and consistency of research outputs.

🎓 Kualifikasi & Syarat

Bachelor's degree in Human-Computer Interaction, Psychology, Design, or a related field.,5+ years of experience in UX research, with a strong background in qualitative and quantitative research methods.,Proven track record of conducting successful user research studies and deriving actionable insights.,Strong analytical and problem-solving skills, with the ability to interpret complex data and communicate insights effectively.,Experience working in an Agile environment, with a focus on iterative product development.,Proficiency in UX research tools and software, such as Miro, Optimal Workshop, and UserTesting.,Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

🛠️ Keahlian

User research methods (interviewssurveysusability testingetc.)Data analysis and visualization tools (ExcelSPSSetc.)UX research software (MiroOptimal WorkshopUserTestingetc.)Agile and iterative product developmentCross-functional team collaborationMentoring and guiding junior researchers
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