Lead Teller

Warung Maya Kebab · 📍 Palembang, Sumatera Selatan · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 28.000.000 per month
Warung Maya Kebab is looking for a dynamic and experienced Lead Teller to join our team in Palembang, Sumatera Selatan. In this role, you will be responsible for managing and leading a team of tellers, ensuring efficient and friendly customer service. The ideal candidate will have a strong background in customer service and a passion for delivering exceptional service experiences.

📋 Tanggung Jawab Pekerjaan

Manage and lead a team of tellers, ensuring high levels of customer satisfaction and service quality.,Handle customer inquiries and transactions with accuracy and professionalism.,Monitor and maintain cash handling procedures to ensure security and compliance.,Train and develop team members to enhance their skills and performance.,Ensure compliance with bank regulations and internal policies.,Provide excellent customer service and resolve any issues or complaints promptly.,Maintain accurate and up-to-date records of transactions and customer information.,Collaborate with other departments to ensure smooth and efficient bank operations.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Banking, or a related field.,Minimum of 3 years of experience in a customer service or banking role.,Proven experience in leading and managing a team.,Strong communication and interpersonal skills.,Proficiency in Indonesian and English.,Knowledge of banking regulations and procedures.,Ability to work in a fast-paced environment and meet tight deadlines.,Familiarity with cash handling and security procedures.

🛠️ Keahlian

Customer serviceTeam leadershipCash handlingBanking regulationsTraining and developmentProblem-solvingCommunicationMultilingual
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