Account Manager - Telecommunications & Colocation Services

Join Gihon Telecommunications Indonesia as an Account Manager specializing in tower and colocation services in the vibrant region of Bali. This is a unique opportunity to drive revenue growth by engaging with telecommunications operators and enterprise clients to secure long-term contracts. You'll be working in a dynamic and fast-paced environment, leveraging your expertise in tower leasing, colocation, and data center services to build strong relationships and deliver exceptional service.

With a strong focus on customer satisfaction and revenue generation, Gihon Telecommunications Indonesia is a leading provider of telecommunications infrastructure in Bali. As an Account Manager, you'll be responsible for managing key accounts, developing strategic partnerships, and ensuring the smooth operation of our tower and colocation facilities.

In this role, you'll be working closely with our sales, engineering, and operations teams to deliver end-to-end solutions to our clients. You'll be responsible for account planning, contract negotiation, and customer retention, while also ensuring that our facilities are maintained to the highest standards.

📋 Tanggung Jawab Pekerjaan

• Manage and grow key accounts in the telecommunications and enterprise sectors.
• Develop and maintain strategic partnerships with telecommunications operators and enterprise clients.
• Negotiate and finalize contracts, ensuring compliance with legal and regulatory requirements.
• Monitor account performance and implement strategies to improve revenue and customer satisfaction.
• Collaborate with sales, engineering, and operations teams to deliver end-to-end solutions to clients.
• Ensure the smooth operation and maintenance of tower and colocation facilities.
• Provide exceptional customer service and support to clients.
• Stay up-to-date with industry trends and best practices in telecommunications and colocation services.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Telecommunications, or a related field.
• Minimum of 5 years of experience in account management, sales, or a related field in the telecommunications or colocation industry.
• Proven track record of successfully managing and growing key accounts.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM software such as Salesforce or HubSpot.
• Familiarity with telecommunications regulations and industry standards.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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